Its
been a century since Nestle held its foot in Indian Market. They now live in
hearts of millions. Having such an imminent position gave them an edge and now
they are an inevitable part of the Lives of the people. Nestle India boasts
their presence with eight manufacturing facilities in India. They insist
integrity, honesty and fairness which in terms expedited them to earn trust and
respect from all strata of Society.
Amongst
all the Nestle chocolates the most beloved is none other than KitKat. Unlike
other parts o the world it is one of the most successful brands in the world.
One
of their key attributes with KitKat is that they offer unique offering which is
wafer sticks and its their flagship. They had redefined wafers as KitKat and even
the competitors who operates in wafers segment understands KitKat’s position.
Innovation
Nestle
bold steps and confident steps has never shied them away from experimenting.
That eventually helped them in re-positioning KitKat as a brand. Now KitKat has
so many offerings, they come in all formats from a bite-sized format to family
packs.
They serve every section of society and provide them variety like KitKat
is now offers milk coated, Plain cocoa and dark chocolates.
Engagement and Captivations
Nestle
KitKat is always acknowledged for its out-of-the box Ad campaigns. Their iconic
“Have a break, have a KitKat” thoroughly adapted in India with deeper
dramaturgy.
The
cast has proved extremely successful as they added a lot of emotion to their
vision. For example, they tried the advert where they are showing the
importance of taking breaks and enjoying moments which they can’t without a
KitKat. Playing with Love birds, babies and making fun in every aspect to make
the moment more pleasing whenever the break is associated with KitKat.
There
was series of campaigns in 2011
“Kabhi
kabhi break lo KitKat khao, Na Jane Zindagi apko kya dikhade”
Take
a break, Have a KitKat. You don’t know what life is ready to offer you
Another
very interesting campaign of 2016
They
ran a hahtag #mybreak story where they motivated people to act something out of
the box in the break to make life exiting not just for you but also for the
other around you. They even distributed gift hampers which was again extremely
successful and become one of the most iconic ads.
Following
their successful campaigns, they now operate another hashtag
#Lovebreaks #NoJudgements #KitKatHaiDilNahi
KitKats
has a clear brand strategy of their value propositions. They are aware of their
targets and therefore the have been consistent and promising. Nestle even
romping with largest portfolio of brands has strong commitment with KitKat. And
its true that KitKat brings a lot of profit to the organization.
KitKat
quite responsive to the Market changes. They have constantly evolved the
product although worked hard to keep the core essentials living. They developed
new flavors as a promotional strategy and their marketing campaigns to appeal
the youth audiences on social media.
Although
in terms of brand protection, they are moderately protected in terms of
ingredients and design and therefore have faced some imitators. However, there the brand name itself is a distinctive asset and their unique red, white &
silver packing is well recognized with demarcation.
Differentiation
KitKat
has a high level of engagement with its customers. It tries to fulfill the
desires of its customers with easy availability and reach all demographics.
They have always delivered the expectations of the consumers.
The brand has a clear differentiation amongst all the competitors and there are positioned
as chocolate for the masses. They clear targets being the youths and the
distinction in the minds of the consumers. Their known heritage and clearly
defined values facilitated their brand communication.
KitKat
being highly recognized by the consumers around the globe. As they quite
known as being a part of Nestle which in terms creates solidarity and that
creates a good understanding of the relationship between Nestle and KitKat.
Whilst
their omnipresence and solid brand image the positive imagery is relatively
low. Consumers have started feeling that KitKat has started losing that
affection despite of great marketing campaigns. They are no more in the list highly
discussed brands.
Published by Shakeb Fraz








Very well written ! Can't wait to read more !
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